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© 2019 by ElyIT.co.uk - complete computing support

IT helpdesk

 

As easy as 1, 2, 3 - 

  1. You have an IT problem

  2. You call us, talk directly to a technical person who can help who logs a call and helps immediately 

  3. We securely connect to your computer, fix the problem, agree all is ok, then we disconnect

Most IT problems can be fixed remotely, over the phone. If the remote support app is not already installed on their PC, we will help users to find, download and run the program. Once the support call has finished, remote access will be revoked and everything will return to normal.

Features and benefits - 

  • Talk to someone technical - problems fixed on the first call 

  • Immediate assistance - your IT problems won't slow you down

  • Support summary email - with details of how to avoid this support call

  • Available from 8am to 8pm - whenever you need us

  • Out of hours available - here when you need us